Effective Date: 01.04.2025

Vizpert Technologies Inc. (“Vizpert”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, products, and services, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the General Data Protection Regulation (GDPR) in the EU, the California Consumer Privacy Act (CCPA), and other applicable global privacy laws.

1. Scope

This policy applies to all individuals who access our websites, platforms, applications, and services globally, including customers, partners, and visitors.

2. Information We Collect

We collect personal and non-personal information to provide and improve our services.

Personal Information may include:

– Full name, email address, phone number, mailing address

– Payment details (processed via secure third-party processors)

– User account credentials

– Government-issued ID (in specific cases)

– IP address, device identifiers, browser information

– User content (documents, messages, uploaded files)

Non-Personal Information includes:

– Browser type, operating system, access times

– Usage patterns and anonymized analytical data

3. How We Use Your Information

We use your information to:

– Provide, operate, and maintain our services

– Personalize and enhance user experience

– Process payments and transactions

– Communicate updates, offers, and support

– Comply with legal and regulatory obligations

– Prevent fraud and ensure security

– Analyze and improve service performance

4. Legal Bases for Processing (GDPR)

For users located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

– Consent – when you provide clear permission

– Contractual necessity – to fulfill a contract with you

– Legal obligation – to meet legal or regulatory requirements

– Legitimate interests – for business purposes that do not override your rights

5. Consent

By using our services, you consent to the collection and use of your personal information in accordance with this policy. You may withdraw your consent at any time by contacting us (see Section 13).

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to:

– Improve site functionality

– Analyze trends and user behavior

– Customize content and ads

You can control cookie settings via your browser or opt-out through cookie banners when applicable.

7. Disclosure of Personal Information

We do not sell your personal data. We may share your information with:

– Authorized service providers (e.g., payment processors, hosting platforms)

– Legal and regulatory authorities, when required

– Business partners (with your consent or contractual necessity)

– In case of merger, acquisition, or asset sale, with appropriate safeguards

8. International Data Transfers

Your data may be transferred to, stored, or processed in countries outside of your jurisdiction. We ensure such transfers are conducted in compliance with applicable laws (e.g., standard contractual clauses under GDPR).

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

10. Your Rights

Depending on your jurisdiction, you may have rights including:

– Access to your data

– Correction of inaccurate data

– Data portability

– Erasure (right to be forgotten)

– Restriction or objection to processing

– Opt-out of marketing communications

You can exercise these rights by contacting us (see Section 13).

11. Security

We implement industry-standard physical, technical, and organizational safeguards to protect your information from unauthorized access, use, or disclosure. However, no system can be completely secure.

12. Children’s Privacy

Our services are not intended for children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal information from minors.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, contact us at:

Vizpert Technologies Inc.

Email: privacy@vizpert.ca

Mailing Address: c/o Platform Calgary, 407 9 Ave SE, Calgary, Alberta, T2G 2K7, Canada

14. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates via email or a notice on our website. Please review it periodically.